Our clients are e-commerce sellers with a global reach, large brands that sell their goods online around the world on their own, as well as couriers who want to be present on a global platform that integrates the largest players in the industry in the world with e-commerce leaders.
Reasons why e-commerce decides to use the METAPACK platform:
1. Integration with one platform gives access to 500 couriers in the world.
2. The Metapack platform enriches the functionality of the seller’s store. This significantly contributes to increasing consumer satisfaction and, consequently, to increasing sales. It is about:
a) check out – Metapack, based on the address from which the goods are to be shipped and the consumer’s address, provides a list of possible delivery options (different couriers, different forms, different additional services);
b) warehouse – Metapack provides all the necessary documents and labels for shipments and ensures that the logistics operator is informed about the shipments that they will accept into its network;
c) way to the consumer – Metapack collects all information about the shipment and makes it available in one consistent format, regardless of the logistics operator. The data provided in this way is used by the seller to inform the customer about the delivery status of his orders;
d) after-sales service – the purchase of goods by consumers creates the need for efficient service. Metapack provides the documents necessary to deliver the return to the seller;
3. Reduce IT costs. You don’t have to integrate with new courier each time.
4. Reduction of logistics costs. A quick change of the logistics operator allows you to quickly switch to more cost-effective services. The awareness of this possibility reduces the temptation of couriers to increase prices.
5. Minimizing the negative effects of the courier’s troubles. If the courier is not able to handle the seller’s shipments as expected (e.g. due to overload of his own supply network), the seller can easily switch to another logistics operator.
6. Speed of entry into new markets. The process of integration with the courier, carried out by inexperienced teams, lasts from several weeks to several months. The Metapack courier in a new country can be activated in just a few days.
7. AND MOST IMPORTANT: Cooperation with highly qualified, experienced specialists working with passion for clients all over the world. There is no such concentration of knowledge on managing the global delivery of goods in e-commerce anywhere else in the world!